SAFS offer a Domiciliary Care Service to individuals in their own homes, supporting with personal care tasks. Personal care covers aspects such as getting the individual ready for the day by bathing and dressing them as well as supporting at meal times.
Depending on individual’s assessment of needs, care workers will also take the individual out into the local community to experience a range of activities, either locally or further afield. This could be going for a short walk in their local park, using public transport and visiting the local shopping centre, library or leisure centre.
Providing domiciliary care by way of 1:1 support enables our parents and carers to have a break from their daily caring role. SAFS understand the nature of Domiciliary Care packages and are therefore devoted to providing a reliable, flexible and professional service whenever required. This is demonstrated through providing a service 7 days a week, 365 days a year.
We also offer an out of hours service to address any emergencies that may arise.
Our Care Staff
Each of our care workers are recruited due to their caring and empathetic nature and are trained to achieve a minimum Level 2 NVQ in Health and Social Care.
SAFS is registered with the Care Quality Commission (CQC) who are the independent regulator of Health and Social Care in England. The essential standards of quality and safety are central to the work of CQC in regulating health and adult social care. Each of the standards has an associated outcome that CQC expect all people who use services to experience as a result of the care they receive.
The standards relate to the 28 regulations contained in the legislation governing the work of CQC.
CQC carry out an annual inspection focusing on one or more of the 16 standards that most directly relate to the quality and safety of care. Providers must show evidence that they meet these outcomes.
SAFS is compliant with all the essential standards. www.cqc.org.uk
Quotes from families who have talked to the CQC about the care they receive from SAFS are as follows:
"I work alongside the carers to provide [person's name] with care and yes they are very good at what they do" and "In terms of my daughter's needs, I need to know they [care staff] are able to do what's needed and I feel they do. They are well trained".
"[Person's name] has the same carers and they know how to keep him safe and calm" and "I know [person's name] is safe, I have complete trust in the carers".